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Last revised: September 23, 2026
This policy explains permanent account deletion and limited retention for the United States marketplace. It supplements the Privacy Policy.
Open your account settings, select the account-deletion option and complete the confirmation steps shown. Once you confirm deletion, Liztd immediately closes the account and deletes its data from active account systems, subject to the specific legal and security exceptions below.
There is no recovery grace period, temporary deactivation period or account-restoration option. If you return, you must create a new account. Deletion does not remove a continuing suspension or permit you to evade a restriction. Contact support@liztd.com if you cannot access account settings.
Each account is stored in the database for its selected regional marketplace. Deletion applies to that region. If you separately registered in both the United States and India, delete each regional account separately or identify both accounts in an assistance request.
The deleted account's username is released and may be registered again by you or another person. It is not reserved. A later account using that username does not receive the deleted account's content or history and should not be assumed to belong to the former user.
Account deletion removes the profile, listings, uploaded photos, private account information and reviews authored by the account from active account systems. Messages sent by that account are no longer visible in recipients' Liztd inboxes. Limited security, support and legally preserved records follow the rules below.
Other people may have independently saved screenshots, downloads, emails or copies outside Liztd. We cannot erase those copies through account settings. Search engines and other services may temporarily retain cached public content. We take additional steps to notify providers or recipients and address deletion where required by applicable law.
You may also send a personal-information deletion request to privacy@liztd.com with the subject Delete my personal information. Identify the account or information and the regional marketplace concerned. You do not need to create an account to make this request. Email requests require review and any necessary identity verification and are handled within applicable legal deadlines; they are not represented as instant self-service deletion.
Send the request from the account email when possible, and identify the username and regional site. If you no longer control that email, explain the problem so that we can offer proportionate alternative verification. An authorized agent may act where the law permits and after the required authority and identity checks. Response and appeal procedures are set out in the Privacy Policy.
We may request proportionate verification to protect against unauthorized deletion. Do not send passwords, one-time codes or unnecessary identity documents. If you cannot access the registered email address, explain that so we can assess another verification route. We explain material limits or a denial unless law prohibits disclosure. Privacy appeals may be sent to privacy@liztd.com.
| Information | Ordinary retention | Exceptions and limits |
|---|---|---|
| Active account information and associated user content | Kept while needed to provide the account and requested features; removed from active systems immediately when account deletion is confirmed | Specific legal preservation duties, security records and independently held copies are addressed below. |
| Emails received in Liztd business inboxes, including support, privacy, appeals, compliance and copyright complaints | 90 days from receipt | Relevant records may be preserved separately where required by law or necessary for a specific unresolved claim or investigation. |
| Security logs | 180 days from creation | Relevant entries may be retained longer for a documented security investigation, legal hold or other legal requirement. |
| Routine backup copies | Up to 30 days from the creation of each backup | Legally preserved records are kept separately for the required period. Backups are restricted from ordinary use. |
| Device location supplied for a nearby search | Used for that search; not retained in Liztd databases or logs after the search ends | Google Maps processes information under its own applicable terms and privacy practices. |
| Information processed by external AI, analytics, advertising and mapping providers | Subject to the applicable service, purpose, settings, contracts and lawful retention requirements | Provider records do not necessarily expire on the same schedule as Liztd account data or backups. |
Deleting an account does not restart the retention clock for an existing email, log entry or backup. Emails received afterward have their own receipt dates. A specific legal hold or preservation duty can require retention beyond the ordinary schedule. Access to preserved records is restricted to the relevant purpose, the continuing need is reviewed, and the records are deleted when that basis ends.
Removing one listing does not delete the account or every record associated with it. An account-deletion request covers the regional account described above. If you want a correction or removal of particular information without closing the account, identify that information in a request to privacy@liztd.com. We will explain the action taken and any lawful retention exception that applies.
Applicable legal duties may require preservation of specific records, including records documenting privacy requests. Such records are held for the legal purpose and do not create a recoverable account.
Routine backups expire within 30 days of their creation. Information deleted from active systems may remain in an existing backup until that backup expires. Backup copies are restricted from ordinary use. If a backup is restored, applicable deletion instructions are reapplied before the restored data returns to ordinary service; deleted accounts are not reinstated as a recovery option.
External providers may hold separate records for processing, security or legal obligations under the relevant service terms. We take steps to give effect to deletion with those providers where required by law. The Privacy Policy explains AI, Google services and other processing. This policy does not promise instantaneous erasure of every provider record or independently held copy.
Account deletion does not cancel obligations to another user, settle a dispute or erase legally required evidence. Buyers and sellers should retain their own lawful transaction records. Reports and moderation appeals can be submitted through the email routes in the Reporting Policy even if you no longer have an account.
If you believe information remains when it should have been removed, email privacy@liztd.com with the relevant URL or identifying details. For account-access help, email support@liztd.com.
We will post the current version and its effective date on this page. For material changes, we will provide at least 30 days of advance notice through a prominent platform notice or email, unless a change must take effect sooner to meet a legal requirement or address an urgent security or safety issue. We will obtain consent where the law requires it. Changes do not retroactively alter a completed transaction or remove nonwaivable rights.