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Last revised: September 23, 2026
Liztd Inc. operates the India marketplace of Liztd. This policy explains what personal information we collect, why we use it, who can receive it, and how you can exercise choices. It applies to the website and associated features that link to this policy. Our contact is privacy@liztd.com.
The Privacy Policy is a notice of our practices. Reading it or using Liztd does not substitute for a separate consent that the law requires. The Terms of Use govern use of the service.
We receive information from you, your device, users who communicate with or report you, and sign-in or operational providers involved in the features you use. The table distinguishes public content from information used to run your account. Every category may also be disclosed where necessary for lawful requests, safety or legal claims as explained below.
| Information and source | Purpose | Who can receive or see it |
|---|---|---|
| Account information you provide, including name, email, phone, date of birth, profile details and preferences where collected | Account creation, age eligibility, account recovery, communication and preferences | Authorised staff and relevant account, authentication, hosting and communication providers. Fields published in a profile or listing are visible to visitors. |
| Public username, profile, reviews, listings, photos, descriptions, price and location you publish | Display listings and profiles, search, discovery and user interaction | Public visitors, other users and search engines, plus providers that host or deliver the content. |
| Messages, attachments, conversation participants and timestamps | Deliver messages, notifications, user support and investigate misuse | Conversation recipients, authorised personnel for necessary support or safety work, and messaging, hosting or notification providers. These are not public listings. |
| Search terms, AI prompts, submitted images, relevant listing details and generated results | Search interpretation and assisted listing creation | Liztd and providers processing that feature. Inputs are not automatically public; content you publish becomes public. |
| City or general area, IP-derived location, and device location when you permit access | General location supports listings and search. Device location is used only to show nearby listings; IP and network information may also support security. | Google Maps and relevant infrastructure providers; public profiles show a city and listings show a general area. |
| Reports, appeals, evidence and moderation history | Investigate complaints, apply rules, prevent abuse and handle appeals | Authorised staff and relevant service providers; necessary information may be disclosed in a response, lawful process or safety investigation. |
| Browser and device information, IP address, identifiers, page activity and cookies | Sessions, security, performance, analytics and advertising | Operational, analytics and advertising providers according to their role and your applicable choices. |
| Saved items, activity and inferred interests | Maintain user features and support relevant results and recommendations | Liztd and relevant operational providers; advertising uses are explained separately below. |
Anything included in a public listing, profile or review can be viewed, copied or indexed by others. That includes contact details or identifying information you put in descriptions or images. Review each post before publishing. Do not upload identity documents, financial details, access codes, private correspondence or other information you do not want disclosed.
The fields shown automatically on public profiles and listings are your username, profile photo and city; listings show a general area rather than a precise street address. You may voluntarily add a telephone number or email address to public listing content. Doing so exposes that information to other people and may lead to unwanted contact, copying or misuse. It does not waive any duty Liztd owes you under applicable law. Other account fields are not published merely because you registered. Your choices and the information you place in a public field can change its visibility.
Messages are shared with their recipients and processed to provide the service. Recipients can copy or forward them. Do not assume messages are end-to-end encrypted or inaccessible to Liztd. Access for support, security or moderation is limited to relevant operational purposes, subject to law.
Liztd uses OpenAI and Anthropic (Claude) through their APIs for AI search and listing assistance. Depending on the feature, we send search queries, listing descriptions, uploaded photos and city or general-area information needed to produce a result. We do not send precise device coordinates or street addresses as location inputs to these AI features.
We do not include private messages or private account fields, such as your account name, email address or telephone number, in these AI requests. Text and photos you choose to submit can themselves contain identifying information, including contact details you have put in a listing. Remove unnecessary personal or sensitive information before using an AI feature.
We require our AI service providers not to use the inputs and outputs we submit through these integrations to train their models. This restriction concerns content supplied through Liztd's integrations; it does not guarantee control over copies of public listings collected independently by other organisations.
Processing a request may involve temporary provider storage, security review and abuse-prevention records. Retention depends on the provider, API feature, configured storage and applicable legal obligations. Some features retain files or conversation state until deleted. We do not promise zero retention or immediate deletion of all provider copies. OpenAI explains its API controls at https://developers.openai.com/api/docs/guides/your-data. Anthropic explains commercial-product retention at https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data.
AI features are optional. You can search and create listings manually. Generated text may be inaccurate or incomplete; review it before use. A search query is not automatically a public listing. Content becomes public when you publish it. If we add providers or materially change processing, we will update the relevant disclosures and obtain consent where required.
For nearby listings, Google Maps supports location features. Your browser or device asks for permission before providing current device location, which may be precise depending on your settings. You may decline and use a manually selected area. Liztd uses that device location only to show nearby listings and does not retain it in its databases or logs after the search ends. This does not describe or limit Google's separate retention.
We use information to operate accounts and marketplace features; deliver messages and service notices; support searches and listings; diagnose errors; prevent fraud, abuse and unauthorised access; investigate reports; respond to requests; and meet legal obligations. We also use information for analytics, recommendations and advertising as disclosed here and in the Cookie Policy, subject to applicable consent and opt-out requirements.
We may use automated tools to flag activity or assist moderation. They can make mistakes. If an account or content decision affects you, email appeals@liztd.com to request reconsideration by a person and explain the issue. We do not promise continuous monitoring of every message or listing. Automated assistance does not remove any review or explanation right provided by law.
Liztd does not process payments between buyers and sellers or provide escrow or a purchase guarantee. Information you submit directly to another user or an outside payment service is also governed by that recipient’s practices.
Service providers support hosting, content delivery, communications, authentication, mapping, AI, security, analytics and support. Our named AI providers are OpenAI and Anthropic. We use Google Maps for mapping and nearby listings, Google Analytics to understand use of the service, and Google AdSense to display nonpersonalised ads.
Google services may receive IP addresses, browser or device details, identifiers, pages visited and service or ad interactions. Nonpersonalised advertising does not mean that no cookies or personal information are processed. A provider's role and permitted uses depend on the service and applicable terms; some providers process information for their own permitted purposes. Google's explanation is at https://policies.google.com/technologies/partner-sites.
We may disclose information at your direction; where legally required; as reasonably necessary to protect people, investigate fraud or defend legal rights; or in a merger, acquisition or transfer of business assets, subject to applicable safeguards. Another person's request does not automatically entitle them to your private information. We assess the legal basis and scope of disclosure.
Cookies and similar technologies support sign-in, preferences, security, analytics and advertising. Some identifiers can be personal information. The Cookie Policy explains available controls. You may also manage browser permissions and unsubscribe from optional marketing messages. Essential account, security and legal notices may still be sent.
Privacy requests are ordinarily free. If applicable law permits a fee or refusal for a manifestly unfounded, excessive or repetitive request, we will explain the reason and any permitted fee before charging. We use verification information only as reasonably needed to protect the request and meet legal obligations. Do not send us your password or one-time sign-in code. We do not require payment for an ordinary privacy request.
You may contact privacy@liztd.com to request access to your information, correction of inaccurate or incomplete information, deletion where appropriate, or withdrawal of consent for processing that relies on it. We may verify your identity using information proportionate to the request. You do not need to create an account to contact us.
Withdrawal applies going forward and does not make prior lawful processing unlawful. If information is necessary to provide a requested feature, withdrawing consent may prevent us from continuing that feature. We will explain relevant limitations, legal retention requirements or reasons for declining a request.
We aim to respond to routine access, correction and deletion requests within 30 calendar days. We will explain if additional information or a legally permitted extension is needed. Complaints subject to the shorter grievance deadlines in the Reporting Policy are handled under those deadlines. Any other applicable statutory deadline takes priority over this routine service target.
India’s Digital Personal Data Protection Act and Rules have phased commencement. We apply statutory rights and obligations as the relevant provisions become effective and apply to Liztd. Where available under those provisions, rights also include obtaining information about processing and recipients, grievance redressal, and nominating another person to exercise rights in the event of death or incapacity.
For an unresolved privacy concern or general complaint, contact Liztd Inc. at admin@liztd.com. The Reporting Policy explains how to submit a complaint to Liztd. Rights to approach an applicable regulator, competent court or other authority remain available under the law then in force.
You can delete your account through account settings. Once you confirm deletion, the account is permanently closed and its information is removed immediately from active account systems, subject to the limited preservation exceptions described here. There is no recovery grace period. Returning users must create a new account, and the former username becomes available for registration.
The account exists in the database for its selected regional marketplace. Deleting it applies to that region; it does not delete a separate account you created in the other region. Your profile, listings, uploaded photos and reviews you authored are removed, and messages you sent are no longer visible in recipients' Liztd inboxes. Screenshots, downloads, search caches and other independently held copies remain outside this account-deletion function.
| Information | Ordinary retention | Exceptions and limits |
|---|---|---|
| Active account information and associated user content | Kept while needed to provide the account and requested features; removed from active systems immediately when account deletion is confirmed | Specific legal preservation duties, security records and independently held copies are addressed below.. |
| Emails received in Liztd business inboxes, including support, privacy, appeals, compliance and copyright complaints | 90 days from receipt | Relevant records may be preserved separately where required by law or necessary for a specific unresolved claim or investigation. |
| Security logs | 180 days from creation | Relevant entries may be retained longer for a documented security investigation, legal hold or other legal requirement. |
| Routine backup copies | Up to 30 days from the creation of each backup | Legally preserved records are kept separately for the required period. Backups are restricted from ordinary use. |
| Device location supplied for a nearby search | Used for that search; not retained in Liztd databases or logs after the search ends | Google Maps processes information under its own applicable terms and privacy practices. |
| Information processed by external AI, analytics, advertising and mapping providers | Subject to the applicable service, purpose, settings, contracts and lawful retention requirements | Provider records do not necessarily expire on the same schedule as Liztd account data or backups. |
Legal exceptions are limited to records needed for the relevant obligation, request, dispute or investigation. We restrict their use, review the continuing need and delete them when that basis ends. A backup restore must not reactivate a deleted account or republish deleted content: applicable deletion instructions are reapplied before restored data returns to ordinary service. The User Data Deletion Policy explains these limits and how to request assistance.
For India accounts, applicable law may require preservation of registration information or records of removed content for 180 days or longer under a lawful direction. Such records are restricted to the relevant legal purpose and are not a recoverable account.
Liztd's servers and user databases are hosted in the United States. Liztd does not provide personnel outside the United States with access to users' personal information. External service providers may process information in other countries under their applicable service terms and arrangements; United States hosting is not a promise that every provider processes all data only in the United States.
Where a transfer requires a particular legal basis or safeguard, we must use the mechanism required by applicable law. Use of the site alone does not replace a required consent or transfer safeguard. Contact privacy@liztd.com for questions about a transfer involving your information.
We use administrative, technical and organisational safeguards appropriate to the information and processing to reduce unauthorised access, loss or misuse. No internet service is risk free. Protect your credentials and contact support@liztd.com if you suspect account misuse. If a personal-information incident requires notice under applicable law, we will notify affected people and authorities within the required periods.
Liztd accounts and marketplace participation are for adults aged 18 or older who can legally enter a contract; a higher local age of majority also applies where required. A parent’s permission does not make a minor eligible for an adult account.
If you believe a minor has supplied personal information, contact privacy@liztd.com. We will assess the report, restrict an ineligible account and delete information as required, subject to lawful preservation duties.
We will post the current version and its effective date on this page. For material changes, we will provide at least 30 days of advance notice through a prominent platform notice or email, unless a change must take effect sooner to meet a legal requirement or address an urgent security or safety issue. We will obtain consent where the law requires it. Changes do not retroactively alter a completed transaction or remove nonwaivable rights.
Privacy requests: privacy@liztd.com. Account assistance: support@liztd.com. General complaints: Liztd Inc. at admin@liztd.com.